Privacy Policy

Effective Date: 1/09/2025

1. Information We Collect

Personal Information: Name, email address, billing information.
Technical Information: IP address, browser type, and usage data.
Payment Information: Credit card details are processed through third-party payment processors and are not stored on our servers.

2. How We Use Your Information

We use your data to:

Provide and manage our Services.
Communicate about updates, promotions, and service issues.
Comply with legal obligations.

3. Data Sharing

We do not sell or rent your data. We may share it with:

Payment processors for transactions.
Law enforcement if required by law.
Service providers assisting with operations (e.g., hosting, analytics).

4. International Data Transfers

If you are outside the United States, your data may be transferred to and stored on servers in the U.S. By using our Services, you consent to this transfer.

5. Data Retention

We retain your data as long as necessary for providing Services or as required by law.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, such as:

Accessing your data.
Requesting deletion or correction of your data.
Opting out of marketing communications. To exercise your rights, contact us at [email protected].

7. Cookies

We use cookies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

8. Security

We implement industry-standard measures to protect your data. However, no system is completely secure. By using our Services, you acknowledge and accept this risk.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website, and significant changes will be communicated to you.

11. Contact Information

For any inquiries, contact us at: [email protected]

Standard Features

Quick Setup

Almost all of our gameserver should be online within 5 minutes of payment, most in substantially less time than that.

99% Uptime

Experience uninterrupted gaming with our 99% uptime guarantee, ensuring your servers are always ready when you are.

DDoS Protection

All servers include free DDoS protection, handling attacks up to 1 Tbps to keep your games secure and online.

Lightning Fast Hardware

Frequently Asked Questions

We use an in-house modified version of the open source Pterodactyl game panel.

No, currently all of our game servers do not have a set player limit (unless specified by the game itself). All of our billing is currently based on resources. This could change in the future.

Currently we accept any credit/debit cards accepted by our payment processor (Stripe). Additionally we accept ACH.

This is automated in some places (ex. you may change from Java Minecraft to Bedrock Minecraft and vice versa without intervention), however if it is not, we are happy to take care of this. Please open a support ticket!

We are constantly expanding our library. If you have a game that we don't support, reach out and we will try our best to get it hosted. Same goes for our plans, if we have the game but you need more resources (RAM, CPU, storage, etc...), let us know. Please open a support ticket!

After payment for your server, you should recieve an email within a few minutes (from [email protected]) indicating your game server is live and allowing you to create a login to the game panel, please check your span folder in the event it was sent there. If you do not recieve a link within 10 minutes, feel free to open a support ticket!